Welcome to Leaf & Lustre Mayfair.
By accessing our website leafandlustremayfair.co.uk or purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.
1. Who We Are
Leaf & Lustre Mayfair is a London-based luxury tea brand dedicated to crafting exceptional small-batch teas with uncompromising quality and craftsmanship.
2. Use of Our Website
You may access and use this website for personal, non-commercial purposes only. You must not misuse the website or copy content without permission.
• Use the website in any unlawful or harmful manner
• Copy, reproduce, distribute, or exploit any content without permission
• Interfere with the website’s security or functionality
3. Product Information
We make every effort to display products accurately. However, due to the natural and artisanal nature of tea, variations in colour, aroma, and appearance may occur.
Product availability is subject to change without notice.
4. Orders and Payments
By placing an order, you confirm that all information provided is accurate and complete.
We reserve the right to refuse or cancel any order at our discretion, including for payment issues, stock limitations, pricing errors, or suspected fraud.
Payments are processed securely by third-party providers. We do not store payment card details.
5. Shipping
We aim to dispatch orders promptly. Delivery timelines are provided in our Shipping Policy.
We are not responsible for delays caused by couriers, customs, weather conditions, or other circumstances beyond our control.
6. Returns and Refunds
Returns and refunds are governed by our Refund Policy. Only unopened and unused products may be eligible for return.
This does not affect your statutory rights under UK consumer law.
7. Intellectual Property
All content on this website, including trademarks, logos, images, text, packaging designs, and brand materials, is the intellectual property of Leaf & Lustre Mayfair.
You may not reproduce, distribute, or use any content without prior written permission.
8. Disclaimer and Limitation of Liability
Our products and website content are provided “as is” without warranties of any kind, whether express or implied.
To the fullest extent permitted by law, Leaf & Lustre Mayfair shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any matter which cannot be excluded by law.
9. Privacy
Your personal data is processed in accordance with our Privacy Policy and applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.
Leaf & Lustre Mayfair is registered with the UK Information Commissioner’s Office (ICO) for data protection compliance.
10. Changes to These Terms
We may update these Terms from time to time. The latest version will always be published on this page, with the “Last Updated” date displayed.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions about these Terms, please contact us:
Leaf & Lustre Mayfair
PO Box 82073
London N1P 3XG
United Kingdom
Email: hello@leafandlustremayfair.co.uk
Customer Care: +44 7557 829 020
Last Updated: January 2026