Introduction
Welcome to Leaf and Lustre Mayfair. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit leafandlustremayfair.co.uk or make a purchase from us.
1. Information We Collect
We may collect the following personal information:
Personal details such as full name, billing address, shipping address, telephone number and email address.
Payment details are processed securely by our payment partners and we do not store your full card information.
Website usage information such as IP address, browser type and pages visited, collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to process and deliver orders, communicate with you about purchases or offers, improve our website and services, comply with legal obligations and prevent fraud.
3. Shopify and Third Party Services
Our store is hosted on Shopify. Shopify provides the online ecommerce platform that allows us to sell our products and services to you. Your data is stored through Shopify data storage, databases and the general Shopify application. They store your data on secure servers behind a firewall.
Payment gateways and other payment transaction processors adhere to the standards set by PCI DSS.
4. Information Sharing
We do not sell your personal information. We may share information with trusted service providers who assist with payments, shipping, marketing and analytics, and with regulatory authorities where required by law. All third parties must keep your information confidential.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyse site traffic. You may configure your browser to refuse cookies, but some website features may not function properly.
6. Data Retention
We retain your personal information only for as long as necessary for the purposes described or as required by law.
7. Your Rights UK and EU Users
You have the right to access, correct or delete your personal data, restrict or object to processing, and withdraw consent for marketing at any time. To exercise these rights, contact hello@leafandlustremayfair.co.uk.
You also have the right to lodge a complaint with the UK Information Commissioner's Office.
8. Security
We implement appropriate technical and organisational measures to protect your personal data from loss, misuse or unauthorised access.
9. Contact Information
For any privacy related questions, contact us at:
Leaf and Lustre Mayfair
PO Box 82073, London, N1P 3XG, United Kingdom
Email: hello@leafandlustremayfair.co.uk
Telephone: +447557829020